complimentary UK Delivery for Orders over £40 and EU Orders over £100.

Alero
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Alero

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filler@godaddy.com

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Terms of Service

Prices, Description, and Availability

Prices of our products are subject to change without notice and all products are sold subject to availability. In the event that goods are out of stock, we will contact you so that you may choose between a refund on the item, having it shipped when it's back in stock, or an alternative product. Whilst we take precautions to ensure the descriptions of our products, photos, prices, and information are accurate, we do not accept any liability for inaccuracies, omissions, or errors as the site may contact historical information. We reserve the right to modify the contents of this site at anytime but there is no obligation to update any information on our site. Colour may slightly vary from the photos displayed due to the limitations of technology. Orders are accepted at our discretion and we maintain the right to decline orders to anyone for any reason at anytime but will inform you if this happens.

Payment Methods

You may pay by credit or debit card. All prices are in Great British Pound Sterling and card transactions for orders outside the UK will be automatically converted by the card company at the current exchange rate.

Delivery

The shopping basket should display the products you have purchased with the delivery timescale. In the event that your goods are unable to be dispatched within this timescale, we will notify you. The cost for delivery is shown and varies depending on the delivery destination, products, and service selected. Delivery time is estimated and subject to availability and the usual delivery time. Please note, that we reserve the right to decline orders to certain destinations.

Sales Tax

For all orders delivered to UK destinations and within the European Union, VAT (value added tax) is incorporated in the price displayed. For orders outside the European Union, the price excludes VAT but maybe subject to local tax or import duty. Customers remain liable for payment of these taxes or duties following delivery.

Complaints

In the unlikely event you are unhappy with the service you've received or product, please contact us by email at enquiries@alero-uk.com and we will aim to acknowledge complaints within 5 working days.

Age-Restricted Material

We will take the utmost care to ensure that any material is unsuitable for children or cause any offence on our website however there are products that we sell that are unsuitable for children. Placing an order for our products with age restrictions is a declaration that you are of legal age to purchase these products. In the event that you see material that you deem to be offensive, please email us at enquiries@alero-uk.com


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